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Phone 01934 612226 Fax 01934 612225 E-
Here are the answers to some FAQ's. If you can't find the answer you need (or just don't want to spend time reading) contact us for more information.
I had a rod break on my vintage racer and it went clean through the back of the bore. It looks like it's ready for the trash can to me, but I can't get a replacement from anywhere. I'm desperate -
When I send my cylinder for repair, what do I need to send with it? All that we really need is the cylinder itself, but it is good if we have the piston too so that we can be sure to give you the correct clearance. We can supply Wiseco pistons (and gasket sets) at competitive prices if you would like us to. Remember also to include a note of your name, address, daytime phone number and any special requirements. (Top of page)
Do I need to take all the studs and the power-
What does it cost to get my cylinder repaired? We always try to keep our prices very competitive, and we are sure you will be pleasantly surprised at how affordable our repairs are. Please contact us for current pricing. (Top of page)
How can I get my cylinder to you? We get deliveries from most carriers each day. They all know where we are so just pick the one that you feel most comfortable with! Remember when you are packing your cylinder to use a box that is plenty big enough for the whole consignment, and be sure to separate all the parts using newspaper, cardboard, rags, or something similar. If you are including a piston, don't be tempted to put it into the bore thinking it'll be safe, because the bore is probably damaged anyway! If you are sending more than one cylinder, it's best to put each one in a box alone as described above, then put each of those boxes into a bigger box taking care to put plenty of packing material in as well so that the cylinders can't bang against each other in transit. If you really must use polystyrene “chips” or "peanuts", put each cylinder and each piston in a plastic bag or a small box first. We understand that all of the carriers try not to damage the packages they handle but it does happen sometimes, usually due to insufficient packaging being used.
If you live locally, feel free to bring your cylinders in person.... (Top of page)
How long will it take before you can ship it back to me? Almost orders are completed within 10 working days or less. Our target is to give our customers a consistent 5 working day turnaround, but schedules can change depending on workload and other factors. Please click here for the current situation. (Top of page)
When my cylinder is finished, how will you ship it back to me? From our Weston-
What happens about payment? We accept MasterCard, Visa, Paypal and debit cards, or we can ship COD (strictly cashier's check or money order). Alternatively, customers can settle their bills by direct deposit into our bank account. There’s no need to include payment with your order -
I'm a dealer -
Why should I send my cylinder to you when I can get a sleeve fitted at my local shop? Because sleeves are just old news! Why would you want to add extra weight to your machine, increase bore wear and lose engine performance? (Top of page)
My cylinder already has a cast iron sleeve installed, but it's worn past it's biggest piston. Can you help me? Yes, we were the first to introduce nickel/silicon carbide plating onto cast iron many years ago. We can probably help solve your problem -
I have a 4 cylinder block that just has 1 bad bore. Can you just fix that one or do I need to have the whole block done? Almost certainly it will cost less to refinish all 4 bores than it would to mask the "good" ones and just fix the bad one. Of course, you should be asking yourself if the good ones are really still within specs for optimum performance, or if the whole block needs to be reconditioned anyway. (Top of page)
How thick is the finished coating? Usually about 0.10mm (0.004" ). We can plate much thicker than that (and often do), but as the coating thickness increases, so does the edge buildup on the ports and lead-
I had a rod break on my vintage racer and it went through the back of the bore. It looks like it's scrap to me, but I can't get a replacement from anywhere. I'm desperate -
The "skirt" on the bottom part of my cylinder broke off and I can't find it. Can you still fix my cylinder without it? Yes. Even if you have the broken part, we usually don't weld it back on because experience has taught us that building up a skirt from new metal is a better solution. (Top of page)
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